Terms and Conditions
1. Account Registration
To place an order or access certain features of our services, you may be required to create an account with Family Bazar. By registering, you agree to provide accurate and complete information during the registration process. This includes, but is not limited to, your name, contact details, payment information, and any other necessary details. It is your responsibility to ensure that all information provided is current and accurate.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must ensure that your password is kept secure and take all necessary precautions to prevent unauthorized access to your account. If you believe your account has been compromised or accessed without your permission, you must notify us immediately.
You also agree to promptly update your account information to ensure it remains accurate and complete. Failure to do so may impact your ability to use our services effectively.
You are fully responsible for all activities that occur under your account, whether or not you authorized such activities. We recommend logging out of your account after each session to protect your account’s security.
2. Products and Pricing
All products listed on our website are subject to availability. While we make every effort to ensure that our product listings are accurate, availability may change without notice due to fluctuations in stock or other unforeseen circumstances. In such cases, we will notify you as soon as possible if the product you ordered is out of stock or unavailable.
Prices for our products are displayed in Nepalese Rupees (NPR) and are subject to change at any time without prior notice. While we strive to keep our pricing accurate, errors may occur. If a price error is discovered, we reserve the right to cancel or modify any orders placed at the incorrect price.
We also reserve the right to modify, update, or discontinue products at any time, without prior notice. This includes removing or replacing items on our platform, as well as discontinuing product lines or services. If a product you wish to purchase is discontinued or unavailable, we will do our best to offer a suitable alternative or issue a refund if applicable
3. Orders and Payments
Once you place an order through our platform, you will receive an order confirmation via email, phone or SMS. This confirmation will include the details of your order, such as the items purchased, total cost, shipping address, and estimated delivery time. Please review the confirmation carefully, and contact us immediately if there are any discrepancies.
Payment for orders can be made through various methods available on our platform, including debit/credit cards, eSewa, Khalti, cash on delivery, or other supported digital wallets. We ensure that all payment methods are secure and convenient for your use. However, you are responsible for providing accurate payment details at the time of checkout.
We reserve the right to cancel any order for reasons including, but not limited to, stock unavailability, issues with processing payment, or suspected fraud. In the event of such cancellations, we will notify you promptly and, if applicable, provide a full refund. If your payment is not successfully processed, we may also attempt to contact you to resolve any issues, but you are ultimately responsible for ensuring that your payment is completed successfully.
4. Shipping and Delivery
Delivery times may vary depending on your location, product availability, and the shipping method selected. While we make every effort to process and ship orders as quickly as possible, the delivery time may be affected by external factors such as weather conditions, logistical issues, or high-demand periods.
The delivery charges associated with your order will be clearly displayed at the checkout page before you confirm your purchase. These charges may vary depending on the delivery location, size, and weight of the products. If there are any additional shipping fees, you will be notified before completing your payment.
We strive to ensure timely delivery and will do our best to meet the estimated delivery times provided during checkout. However, we are not liable for any delays caused by events beyond our control, such as natural disasters, strikes, or issues with our delivery partners. In the event of significant delays, we will inform you of the new estimated delivery timeframe.
5. Return, Refund, and Exchange
6. Intellectual Property
All content available on our platform, including but not limited to images, logos, text, graphics, videos, and any other materials, is the exclusive property of Family Bazar. This content is protected by copyright, trademark, and other intellectual property laws.
Unauthorized use, reproduction, modification, or distribution of our intellectual property is strictly prohibited. Any unauthorized use may result in legal action to protect our rights. You are granted a limited, non-exclusive license to access and use the content on our platform solely for personal or non-commercial purposes in accordance with these Terms and Conditions.
7. User Conduct
By using our platform, you agree not to engage in any illegal, harmful, or unauthorized activities. You must comply with all applicable laws and regulations while accessing or using our services. This includes refraining from actions that could disrupt or interfere with the normal functioning of our platform, or that could damage, disable, or impair the platform or any associated systems.
You are also prohibited from uploading, posting, or transmitting any content that is harmful, offensive, defamatory, obscene, or unlawful in nature. This includes, but is not limited to, content that promotes violence, discrimination, or any activity that could be considered illegal or inappropriate.
We reserve the right to suspend or terminate your access to our platform if you are found to be engaging in prohibited conduct.
8. Privacy
9. Limitation of Liability
To the fullest extent permitted by law, Family Bazar shall not be held liable for any indirect, incidental, special, or consequential damages that arise from your use of our platform or services. This includes, but is not limited to, any loss of profits, loss of data, loss of goodwill, or any other types of damages, whether in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.
Our total liability to you, for any and all claims arising out of or in connection with your use of our services, shall not exceed the total amount you paid for the purchase of goods or services through our platform. This limitation applies to any claims related to the performance, non-performance, or any defects in our platform or services.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes made will be posted on this page, and the updated “Effective Date” will be reflected accordingly. It is your responsibility to review these Terms periodically to stay informed about any updates or changes.
By continuing to access or use our services after these changes are posted, you agree to comply with and be bound by the updated Terms. If you do not agree with the revised Terms, you must stop using our platform and services immediately.
11. Governing Law
These Terms and Conditions shall be governed by, and construed in accordance with, the laws of Nepal, without regard to its conflict of law principles. By using our services, you agree to comply with the legal requirements of Nepal, and any disputes related to the interpretation or enforcement of these Terms shall be resolved in accordance with Nepalese law.
In the event of any dispute, claim, or legal action arising from or in connection with these Terms, you consent to the exclusive jurisdiction of the courts located in Kathmandu, Nepal. You further agree that such disputes will be resolved in those courts, and you waive any objections to venue or jurisdiction that may arise.
12. Contact Us
If you have any questions, concerns, or inquiries regarding these Terms and Conditions, or if you need clarification on any of the policies outlined, please feel free to contact us using the following details:
- Phone: 9851084193
- Email: familybazar@gmail.com
Our customer support team is available to assist you and will respond to your inquiries as promptly as possible.